:root {
    --danger:#a32929;
    --danger-soft:#fff0f0;
    --desk-brand:#075b39
}

[data-theme=dark] {
    --danger:#ffaaaa;
    --danger-soft:#452626
}

body {
    font-size:15px
}
textarea {
    font:inherit;
    resize:vertical;
    max-width:100%
}
textarea:focus-visible {
    outline:3px solid var(--accent);
    outline-offset:3px
}
h1 {
    overflow-wrap:anywhere
}
.desk-brand {
    min-height:44px
}
.desk-brand>span {
    font-size:21px
}
.sidebar-note a {
    font-size:12px;
    overflow-wrap:anywhere
}
.topbar-actions form {
    margin:0
}
.block {
    display:block
}
.text-danger {
    color:var(--danger)
}
.desk-banner {
    min-height:240px
}
.desk-stats {
    display:grid;
    grid-template-columns:repeat(4,minmax(0,1fr));
    gap:16px;
    margin:24px 0 32px
}
.stat-card {
    display:flex;
    align-items:center;
    gap:16px;
    padding:22px;
    transition:border-color .2s,transform .2s
}
.stat-card:hover,.desk-service:hover {
    border-color:var(--accent);
    transform:translateY(-2px)
}
.stat-card strong {
    display:block;
    font-size:30px;
    line-height:1.2;
    letter-spacing:-1px
}
.stat-card span:not(.application-icon) {
    color:var(--muted);
    font-size:13px
}
.desk-section {
    margin-bottom:30px
}
.desk-section>.panel-header {
    padding:0 2px;
    margin-bottom:18px
}
.desk-services {
    display:grid;
    grid-template-columns:repeat(5,minmax(0,1fr));
    gap:14px
}
.desk-service {
    display:flex;
    flex-direction:column;
    padding:22px 18px;
    transition:border-color .2s,transform .2s
}
.desk-service h3 {
    font-size:16px;
    margin:20px 0 9px
}
.desk-service p {
    font-size:13px;
    color:var(--muted);
    line-height:1.7;
    flex:1
}
.desk-service .text-link {
    margin-top:20px;
    font-size:12px
}
.desk-bottom-grid {
    display:grid;
    grid-template-columns:minmax(0,1fr) 310px;
    gap:22px
}
.desk-bottom-grid>.panel {
    min-width:0
}
.desk-summary>h2 {
    font-size:19px;
    margin:12px 0
}
.desk-summary p {
    font-size:13px
}
.summary-row {
    display:flex;
    justify-content:space-between;
    gap:16px;
    padding:14px 0;
    border-bottom:1px solid var(--border);
    font-size:13px
}
.desk-table {
    width:100%;
    border-collapse:collapse;
    text-align:left;
    font-size:13px
}
.desk-table th {
    font-size:11px;
    text-transform:uppercase;
    letter-spacing:.7px;
    color:var(--muted);
    font-weight:650;
    white-space:nowrap;
    padding:12px 14px;
    background:var(--surface-hover)
}
.desk-table td {
    padding:17px 14px;
    border-bottom:1px solid var(--border);
    vertical-align:middle
}
.desk-table tr:last-child td {
    border-bottom:0
}
.desk-table tbody tr:hover {
    background:var(--surface-hover)
}
.ticket-title {
    display:block;
    min-width:180px;
    max-width:430px
}
.ticket-title small {
    color:var(--accent);
    font-size:11px
}
.ticket-title small span {
    color:var(--muted)
}
.ticket-title strong {
    display:block;
    font-size:14px;
    margin:4px 0
}
.ticket-title>span {
    color:var(--muted);
    font-size:12px
}
.ticket-title:hover strong {
    text-decoration:underline
}
.desk-table time {
    white-space:nowrap
}
.status-badge,.priority-badge {
    display:inline-flex;
    border-radius:6px;
    padding:5px 9px;
    font-size:12px;
    font-weight:650;
    white-space:nowrap
}
.status-badge {
    background:var(--surface-hover);
    color:var(--muted)
}
.status-badge.in_progress,.status-badge.assigned {
    background:var(--blue-soft);
    color:var(--blue)
}
.status-badge.waiting,.priority-badge.high {
    background:var(--amber-soft);
    color:var(--amber)
}
.status-badge.resolved,.status-badge.closed,.priority-badge.normal {
    background:var(--accent-soft);
    color:var(--accent)
}
.status-badge.rejected,.priority-badge.critical {
    background:var(--danger-soft);
    color:var(--danger)
}
.priority-badge.low {
    background:var(--surface-hover);
    color:var(--muted)
}
.desk-filters {
    display:grid;
    grid-template-columns:repeat(4,minmax(0,1fr));
    gap:16px;
    align-items:end;
    border-bottom:1px solid var(--border);
    padding:var(--desk-panel-padding);
    margin:0
}
.desk-filters .field {
    margin:0;
    font-size:13px
}
.desk-filters>.field:first-child {
    grid-column:span 2
}
.desk-filter-actions {
    display:flex;
    gap:12px;
    align-items:center
}
.desk-filters .text-link {
    min-height:44px;
    justify-content:center
}
.desk-filters select,.desk-filters input {
    padding:12px;
    font-size:16px
}
.desk-form-grid {
    display:grid;
    grid-template-columns:minmax(0,1fr) 310px;
    gap:24px
}
.desk-form {
    min-width:0
}
.desk-type-picker {
    border:0;
    padding:0;
    min-width:0;
    display:grid;
    grid-template-columns:repeat(5,minmax(0,1fr));
    gap:8px;
    margin-bottom:24px
}
.desk-type-picker label {
    position:relative;
    cursor:pointer
}
.desk-type-picker input {
    position:absolute;
    left:12px;
    top:12px;
    width:18px;
    height:18px;
    accent-color:var(--accent)
}
.desk-type-picker span {
    display:flex;
    flex-direction:column;
    align-items:center;
    justify-content:center;
    text-align:center;
    gap:12px;
    padding:30px 10px 14px;
    border:1px solid var(--border);
    border-radius:10px;
    font-size:12px;
    min-height:110px
}
.desk-type-picker input:checked+span {
    background:var(--accent-soft);
    border-color:var(--accent);
    color:var(--accent);
    font-weight:700
}
.desk-type-picker input:focus-visible+span {
    outline:3px solid var(--accent);
    outline-offset:3px
}
.desk-two-columns {
    min-width:0;
    display:grid;
    grid-template-columns:repeat(2,minmax(0,1fr));
    gap:18px
}
.field textarea {
    width:100%;
    background:var(--surface);
    border:1px solid var(--border-strong);
    border-radius:10px;
    padding:13px 15px;
    color:var(--text);
    margin-top:0;
    font-size:16px;
    line-height:1.6
}
.field>input,.field>select {
    width:100%
}
.desk-priority-note {
    background:var(--accent-soft);
    color:var(--accent);
    font-size:13px;
    padding:13px 16px;
    border-radius:10px;
    margin:0 0 24px
}
.desk-change-fields {
    padding:18px;
    border:1px solid var(--border-strong);
    border-radius:12px;
    margin:20px 0
}
.desk-change-fields legend {
    font-weight:700;
    padding:0 8px
}
.desk-change-fields>p {
    margin-bottom:18px
}
.desk-upload {
    border:1px dashed var(--border-strong);
    border-radius:12px;
    background:var(--surface-hover);
    padding:18px
}
.desk-upload input {
    background:var(--surface);
    font-size:13px;
    padding:12px
}
.desk-steps {
    padding-left:24px;
    margin:26px 0
}
.desk-steps li {
    padding-left:8px;
    margin:20px 0
}
.desk-steps li::marker {
    color:var(--accent);
    font-weight:700
}
.desk-steps p {
    margin-top:4px;
    color:var(--muted)
}
.desk-help {
    display:flex;
    align-items:flex-start;
    gap:14px;
    padding:22px 8px;
    color:var(--muted);
    font-size:13px
}
.desk-help a {
    overflow-wrap:anywhere
}
.desk-detail-grid {
    display:grid;
    grid-template-columns:minmax(0,1fr) 340px;
    gap:24px
}
.desk-detail-main,.desk-detail-aside {
    display:flex;
    flex-direction:column;
    gap:22px;
    min-width:0
}
.desk-ticket-code {
    margin:20px 0 6px
}
.preserve-text {
    white-space:pre-wrap;
    overflow-wrap:anywhere;
    line-height:1.8
}
.desk-change-detail,.desk-solution {
    border-top:1px solid var(--border);
    padding-top:22px;
    margin-top:22px
}
.desk-change-detail h3,.desk-solution h3 {
    font-size:14px;
    margin:18px 0 10px
}
.desk-solution {
    background:var(--accent-soft);
    border-radius:12px;
    padding:18px
}
.desk-attachments {
    margin-top:24px
}
.desk-attachments h3 {
    font-size:14px;
    margin-bottom:12px
}
.desk-attachments a {
    display:flex;
    gap:12px;
    align-items:center;
    padding:12px 14px;
    border:1px solid var(--border);
    border-radius:10px;
    margin:8px 0;
    min-height:44px
}
.desk-attachments a:hover {
    background:var(--surface-hover)
}
.desk-attachments span {
    flex:1;
    overflow-wrap:anywhere;
    min-width:0
}
.desk-attachments small {
    display:block;
    color:var(--muted);
    font-size:12px
}
.desk-comments {
    display:flex;
    flex-direction:column;
    gap:20px;
    margin-bottom:24px
}
.desk-comment {
    display:flex;
    align-items:flex-start;
    gap:14px
}
.desk-comment>div {
    flex:1;
    min-width:0
}
.desk-comment header {
    display:flex;
    flex-wrap:wrap;
    gap:8px 14px;
    align-items:center;
    margin-bottom:8px
}
.desk-comment time {
    font-size:12px;
    color:var(--muted)
}
.desk-comment.internal {
    background:var(--amber-soft);
    padding:16px;
    border-radius:12px
}
.desk-timeline {
    list-style:none;
    margin:0;
    padding:0
}
.desk-timeline li {
    padding:0 0 24px 22px;
    border-left:1px solid var(--border-strong);
    position:relative;
    overflow-wrap:anywhere
}
.desk-timeline li::before {
    content:'';
    position:absolute;
    left:-4px;
    top:6px;
    width:7px;
    height:7px;
    border-radius:50%;
    background:var(--accent)
}
.desk-timeline strong {
    font-weight:550;
    font-size:13px;
    display:block
}
.desk-timeline span {
    font-size:12px;
    color:var(--muted)
}
.desk-detail-aside .details-list>div {
    flex-direction:column;
    align-items:flex-start;
    gap:4px
}
.desk-detail-aside .details-list dd {
    text-align:left
}
.related-ticket {
    display:block;
    border-bottom:1px solid var(--border);
    padding:14px 0
}
.related-ticket small {
    display:block;
    color:var(--accent)
}
.related-ticket strong {
    font-size:13px
}
.desk-guide h2 {
    margin:20px 0 16px;
    font-size:20px
}
.desk-guide h2:first-child {
    margin-top:0
}
.desk-guide p {
    color:var(--muted);
    line-height:1.8;
    margin-bottom:16px
}
.desk-guide-type {
    display:flex;
    gap:16px;
    margin:20px 0
}
.desk-guide-type h3 {
    font-size:15px;
    margin-bottom:6px
}
.desk-guide-type p {
    font-size:14px;
    margin:0
}
.desk-guide .button {
    margin-top:22px
}
.desk-login .auth-form h1 {
    font-size:42px;
    margin:14px 0
}
.desk-login .auth-form>.muted {
    margin-bottom:24px
}
.desk-login .auth-form>.small-note {
    margin:16px 0 22px
}
.desk-login-types {
    display:flex;
    flex-wrap:wrap;
    gap:12px;
    margin-top:36px
}
.desk-login-types span {
    display:flex;
    gap:8px;
    align-items:center;
    background:rgba(255,255,255,.1);
    border:1px solid rgba(255,255,255,.2);
    padding:10px 14px;
    border-radius:9px;
    font-size:13px;
    color:#fff
}
.desk-login .auth-art-content {
    max-width:520px
}
.desk-login .auth-footer {
    flex-wrap:wrap
}
.desk-login .auth-art-foot {
    text-align:center
}
.desk-login .notice {
    font-size:13px
}
.desk-login .auth-form {
    max-width:460px
}


:root {
    --desk-panel-padding:24px
}

.app-body .panel {
    padding:var(--desk-panel-padding)
}

.app-body .panel-header {
    padding:0;
    margin-bottom:20px;
    align-items:flex-start;
    flex-wrap:wrap
}

.app-body .panel-header>div,.page-heading>div {
    min-width:0
}

.app-body .panel-header h2 {
    font-size:17px;
    line-height:1.4
}

.app-body .panel-header p {
    line-height:1.6
}

.app-body .stack-form {
    padding:0
}

.app-body .desk-ticket-panel {
    padding:0
}

.app-body .desk-ticket-panel>.panel-header {
    padding:var(--desk-panel-padding);
    margin:0
}

.app-body .desk-section>.panel-header {
    padding:0;
    margin-bottom:18px
}

.app-body .desk-service {
    padding:22px 18px
}

.app-body .stat-card {
    padding:22px
}

.desk-section .panel-header .tag {
    align-self:center
}

.form-actions {
    display:flex;
    flex-wrap:wrap;
    align-items:center;
    gap:12px;
    margin-top:24px
}

.desk-type-picker legend {
    grid-column:1/-1;
    font-size:14px;
    font-weight:650;
    margin-bottom:12px
}

.field {
    min-width:0;
    line-height:1.5
}

.field small {
    font-size:12px;
    line-height:1.6
}

.field-error {
    color:var(--danger)
}

.field [aria-invalid=true] {
    border-color:var(--danger)
}

.field input[type=file] {
    max-width:100%;
    min-width:0
}

.field input[type=file]::file-selector-button {
    border:1px solid var(--border);
    border-radius:6px;
    background:var(--surface-hover);
    color:var(--text);
    padding:8px 12px;
    margin-right:12px;
    cursor:pointer
}

.field input[type=checkbox] {
    width:18px;
    height:18px;
    min-height:18px;
    accent-color:var(--accent)
}

.desk-form-grid>aside {
    min-width:0
}

.application-icon {
    flex-shrink:0
}

.stat-card>div {
    min-width:0
}

.stat-card strong {
    overflow-wrap:anywhere
}

.desk-service h3,.desk-service p {
    overflow-wrap:anywhere
}

.desk-service h3 {
    line-height:1.5
}

.desk-service .text-link {
    min-height:44px;
    margin-top:12px
}

.desk-detail-main .desk-comments {
    margin:4px 0 24px
}

.desk-change-detail .details-list {
    margin-bottom:20px
}

.desk-timeline {
    margin-left:4px
}

.desk-timeline li:last-child {
    padding-bottom:0
}

.desk-guide-type>div {
    min-width:0
}

.desk-guide .table-scroll {
    margin-bottom:20px
}

.desk-table th {
    font-size:12px
}

.desk-table tbody .muted.block {
    margin-top:6px
}

.desk-table .status-badge {
    white-space:normal;
    min-width:90px
}

.desk-ticket-table {
    min-width:640px
}

.ticket-title strong {
    overflow-wrap:anywhere;
    line-height:1.5
}

.table-scroll {
    max-width:100%;
    overscroll-behavior-x:contain
}

.empty-state .button {
    margin-top:20px
}

.desk-bottom-grid .empty-state {
    min-height:260px
}

.desk-guide-grid {
    align-items:start
}

.app-body .notice.error {
    background:var(--danger-soft);
    border-color:var(--danger);
    color:var(--danger)
}

.notice.error ul {
    padding-left:20px
}

.app-body .sidebar {
    overflow-y:auto;
    overscroll-behavior:contain
}

.app-body .sidebar .nav-item {
    min-height:44px;
    padding:11px 14px;
    margin-bottom:4px
}

.app-body .sidebar-note {
    margin:22px 8px 14px;
    padding-top:18px
}

.desk-guide .desk-table {
    min-width:0;
    width:100%
}

.desk-guide .desk-table th,.desk-guide .desk-table td {
    padding:12px 10px
}

.sidebar>.brand,.sidebar>nav,.sidebar>.nav-caption {
    flex-shrink:0
}

.app-body .topbar {
    min-height:64px;
    height:auto;
    padding-top:12px;
    padding-bottom:12px;
    gap:12px
}

.topbar-left {
    min-width:0
}

.topbar-left>span {
    overflow-wrap:anywhere
}

.app-body .app-footer {
    flex-wrap:wrap;
    gap:12px;
    line-height:1.6
}

.page-heading .text-link,.panel-header>.text-link,.desk-summary>.text-link,.desk-help a,.desk-guide>.text-link {
    display:inline-flex;
    align-items:center;
    min-height:44px
}

.sidebar-note a {
    display:inline-flex;
    align-items:center;
    min-height:44px
}

.pagination {
    display:flex;
    flex-wrap:wrap;
    align-items:center;
    justify-content:center;
    gap:8px;
    margin-top:18px
}

.pagination>a,.pagination>span {
    display:inline-flex;
    align-items:center;
    justify-content:center;
    min-height:44px;
    padding:0 14px;
    border-radius:10px
}

.pagination>a {
    border:1px solid var(--border);
    background:var(--surface);
    color:var(--accent);
    font-weight:700;
    text-decoration:none
}

.pagination>span[aria-disabled=true] {
    color:var(--muted);
    opacity:.65
}

.pagination>a:hover {
    background:var(--surface-hover)
}

.page-heading h1 {
    line-height:1.3
}

.page-heading p {
    line-height:1.6
}

.desk-confirm-form {
    margin-bottom:24px
}

@media(min-width:1500px) {
    .app-main {
    max-width:1500px;
    margin:auto;
    width:100%
}

}

@media(max-width:1200px) {
    .desk-services {
    grid-template-columns:repeat(3,minmax(0,1fr))
}
.desk-filters {
    grid-template-columns:repeat(3,minmax(0,1fr))
}
.desk-filter-actions {
    grid-column:span 2
}
.desk-form-grid {
    grid-template-columns:minmax(0,1fr) 270px
}
.desk-type-picker {
    grid-template-columns:repeat(3,minmax(0,1fr))
}
.desk-bottom-grid {
    grid-template-columns:minmax(0,1fr) 270px
}
.desk-detail-grid {
    grid-template-columns:minmax(0,1fr) 300px
}

}

@media(max-width:1000px) {
    .desk-stats {
    grid-template-columns:repeat(2,minmax(0,1fr))
}
.desk-bottom-grid,.desk-form-grid,.desk-detail-grid {
    grid-template-columns:minmax(0,1fr)
}
.desk-detail-aside .details-list {
    display:grid;
    grid-template-columns:repeat(2,minmax(0,1fr));
    gap:0 20px
}

}

@media(max-width:600px) {
    .desk-services {
    grid-template-columns:repeat(2,minmax(0,1fr))
}
.desk-service {
    padding:18px 14px
}
.desk-service:last-child {
    grid-column:1/-1
}
.desk-service h3 {
    font-size:14px
}
.desk-stats {
    gap:10px;
    margin:20px 0
}
.stat-card {
    padding:16px 12px;
    gap:10px
}
.stat-card .application-icon {
    width:36px;
    height:36px
}
.stat-card strong {
    font-size:26px
}
.stat-card span:not(.application-icon) {
    font-size:12px
}
.desk-two-columns {
    grid-template-columns:1fr;
    gap:0
}
.desk-filters {
    grid-template-columns:repeat(2,minmax(0,1fr))
}
.desk-filters>.field:first-child {
    grid-column:1/-1
}
.desk-filter-actions {
    grid-column:1/-1
}
.desk-type-picker {
    grid-template-columns:repeat(2,minmax(0,1fr))
}
.desk-type-picker label:last-child {
    grid-column:1/-1
}
.desk-type-picker span {
    min-height:90px
}
.desk-banner {
    min-height:230px
}
.desk-section>.panel-header {
    align-items:flex-start
}
.desk-section>.panel-header>.tag {
    display:none
}
.page-heading {
    gap:16px;
    flex-wrap:wrap
}
.page-heading h1 {
    font-size:27px
}
.page-heading>.button {
    width:100%
}
.topbar-actions {
    gap:4px
}
.topbar-actions>.tag {
    display:none
}
.desk-detail-aside .details-list {
    grid-template-columns:1fr
}
.desk-comment {
    gap:10px
}
.desk-comment .avatar {
    width:32px;
    height:32px;
    font-size:11px
}
.desk-comment header {
    gap:4px 10px
}
.desk-comment time {
    width:100%
}
.desk-login .auth-form h1 {
    font-size:34px
}
.desk-login .auth-form .button {
    font-size:13px;
    padding:12px
}
.app-footer {
    gap:8px
}
.desk-login .auth-footer {
    font-size:11px
}
.desk-login .auth-form {
    padding:32px 0
}
.desk-table td {
    padding:14px 10px
}
.desk-table th {
    padding:12px 10px
}
:root {
    --desk-panel-padding:20px
}

}

@media(prefers-reduced-motion:reduce) {
    .stat-card:hover,.desk-service:hover {
    transform:none
}

}

.desk-banner .banner-copy {
    max-width:calc(100% - 280px)
}
.desk-banner .banner-copy h2 {
    font-weight:700
}
.desk-banner .banner-art {
    position:absolute;
    top:50%;
    right:clamp(32px,10%,115px);
    width:190px;
    height:190px;
    margin:0;
    transform:translateY(-50%);
    opacity:.85;
    pointer-events:none
}
.desk-banner .banner-logo {
    position:static;
    display:block;
    width:100%;
    height:100%;
    border:0;
    border-radius:0;
    background:none;
    transform:none;
    object-fit:contain;
    filter:none
}

.desk-bottom-grid {
    align-items:stretch
}
.desk-bottom-grid>.panel:first-child {
    display:flex;
    flex-direction:column
}
.desk-bottom-grid .empty-state {
    flex:1;
    display:flex;
    flex-direction:column;
    align-items:center;
    justify-content:center;
    padding:32px 24px 40px
}
.empty-state .button {
    margin-top:20px
}

.desk-summary {
    display:flex;
    flex-direction:column
}
.desk-summary .eyebrow {
    display:block
}
.desk-summary>.muted {
    margin-bottom:8px
}
.summary-row:last-of-type {
    margin-bottom:20px
}
.desk-summary .notice {
    margin-bottom:16px
}
.desk-summary>.text-link {
    margin-top:auto
}

@media(max-width:1000px) {
    .desk-banner .banner-copy {
    max-width:calc(100% - 210px)
}
    .desk-banner .banner-art {
    right:24px;
    width:170px;
    height:170px
}

}

@media(max-width:620px) {
    .desk-banner .banner-copy {
    max-width:100%;
    padding:26px 22px 38px
}
.desk-banner .banner-copy h2 {
    font-size:clamp(22px,5vw,26px)
}
.desk-banner .banner-copy p {
    max-width:240px;
    font-size:12px;
    line-height:1.6
}
.desk-banner .banner-art {
    right:-38px;
    width:150px;
    height:150px;
    opacity:.18
}

}


@media(max-width:1000px) {
    .desk-bottom-grid {
    gap:20px
}
.desk-form-grid>aside {
    display:block
}
.desk-type-picker {
    grid-template-columns:repeat(3,minmax(0,1fr))
}
.desk-stats {
    gap:14px
}

}

@media(max-width:600px) {
    .app-body .stat-card {
    padding:16px 12px
}
.app-body .desk-service {
    padding:18px 14px
}
.app-body .desk-ticket-panel {
    padding:0
}
.form-actions>.button {
    flex:1;
    min-width:120px
}
.desk-type-picker {
    grid-template-columns:repeat(2,minmax(0,1fr))
}
.desk-filter-actions>.button {
    flex:1
}
.desk-bottom-grid .empty-state {
    min-height:240px;
    padding:28px 20px
}
.desk-summary {
    padding:var(--desk-panel-padding)
}
.desk-summary .notice {
    font-size:13px
}
.desk-login .brand {
    white-space:normal
}
.desk-login .button.full {
    flex-wrap:wrap
}
.desk-upload input {
    padding:10px;
    font-size:12px
}
.desk-upload input::file-selector-button {
    display:block;
    margin:0 0 8px
}
.desk-confirm-form .button {
    width:100%
}
.panel-header>.text-link {
    flex-shrink:0
}

}